Legal notice and privacy policy

General conditions of use of the website


1. Introduction

The purpose of this document is to establish and regulate the rules of use of the Site (hereinafter the “Site”), understanding by Site all the pages and their contents owned by Genera Mobile Solutions SA (hereinafter “GENERA GAMES”), which are accessed through the domain and its subdomains.


The use of the Site attributes the condition of user of the same and implies the acceptance of all the conditions included in this Legal Notice. The user commits himself/herself to read carefully this Legal Notice every time he/she intends to use the Site, since the Site and its conditions of use included in this Legal Notice may be modified.


2. Ownership of the Website

The owner of the present Site is Genera Mobile Solutions SA with CIF A91284240 and address at C/ Cardenal Bueno Monreal 50 – 41013 SEVILLE

  • Email:
  • Phone: 954092274
  • Registered at, LLC
  • Registration Data: IANA ID: 886
  • URL:


3. Personal data protection policy

The Privacy Policy, in compliance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD-EU), and with the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), forms part of the General Conditions governing the website, together with the Cookies Policy and the Legal Notice. 


GENERA GAMES reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend you to check it every time you access the Web Page. In the event that you have registered on the Web Page and access your account or profile, you will be informed when you access the Web Page if there have been substantial modifications in relation to the processing of your personal data.


3.1. Who is responsible for the processing?

The data that is collected or voluntarily provided to us through the Web Page, either by browsing it, as well as all those that you may provide in the contact forms, via email or telephone, shall be collected and processed by GENERA GAMES, whose data are indicated below:


Indentity Genera Mobile Solutions SA
Mailing Address C/ Cardenal Bueno Monreal 50 – 41013 SEVILLE
Phone 954092274
E-mail address


If, for any reason, you wish to contact us on any matter relating to the processing of your personal data, you may do so by any of the means indicated.


3.2. What are your RIGHTS in relation to the processing of your data?

Any person has the right to obtain information about the existence of the processing of their personal data, to access the information and personal data that GENERA GAMES has, to request the rectification of the inaccurate data or, if necessary, to request the deletion of the data, when, among other reasons, the data are no longer necessary for the purposes for which they were collected or the person concerned withdraws the consent that they have given.


In certain cases, the data subject may request that the processing of his or her data be limited, in which case we will only keep them in accordance with the regulations in force.


In some cases, you may exercise your right to have the data, which will be delivered in a suitable format, for common use or machine reading, to you or the new data controller you designate.


You have the right to revoke your consent to any of the processing operations for which you have given it at any time. GENERA GAMES has forms for the exercise of any of the mentioned rights, for which you should contact us at the following e-mail address, requesting the model you need. In the same way, you can use the ones that the Spanish Agency of Data Protection or third parties make available to the interested parties.


These forms must be electronically signed or accompanied by a photocopy of your ID card. If you are acting through a representative, it must also be accompanied by a copy of your ID card or electronic signature.


The forms must be submitted in person at the GENERA GAMES address indicated above or, where appropriate, sent by e-mail.


You have the right to file a claim with the Spanish Data Protection Agency, in the event that you consider that the request for your rights has not been properly attended.


The maximum period to resolve it by GENERA GAMES is of one month, counting from the effective reception of your request by us.


3.3. What data do we collect through the Web Page?


3.3.1. Data stored by the navigation and use of the Web Page

By the simple fact of surfing the Web Page, GENERA GAMES will collect information regarding:


    – IP address

    – Browser version

    – Operating system

    – Duration of the visit or browsing the website



Such information is stored using Google Analytics, so we refer to Google’s Privacy Policy, as it collects and processes such information.


Similarly, the Web Page provides the utility of Google Maps, which can access your location, if you allow it, in order to provide greater specificity on the distance and / or paths our sites. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and treatment of such data

The information that we handle will not be related to a specific user and will be stored in our databases, with the purpose of making statistical analyses, improvements in the Website, about our products and/or services and will help us to improve our commercial strategy. The data will not be communicated to third parties.


3.3.2. Data provided in the contact form

You can contact us directly through the “Contact Us” section provided at For this, it is necessary that the User identifies himself/herself and indicates his/her personal data, so that GENERA GAMES can contact the user, in case it is necessary to attend his/her information request. The necessary and compulsory data to be provided by the user to carry out such registration, are marked with the text (required). In the case of not providing such fields, the sending of your request will not be allowed.


Such personal data will be incorporated to the GENERA GAMES databases, which will keep them to answer your request and/or inquiry and, after that, they will be deleted within 3 years.


The legal basis for the treatment of such data is the consent of the user who requests information, or has the need to maintain contact with GENERA GAMES 

The purposes of the treatment will be as follows: 


  1. To manage the queries or requests for information that you send us through the Website, e-mail or telephone
  2.  Sending communications, special promotions, news or actions that are of interest to you or that you request from us even by electronic means. As this is an accessory purpose to the main one, you must check the box enabled for this purpose.


The personal data you provide us with by this means, will not be communicated to third parties, being GENERA GAMES the one who gives, directly, answer to this kind of questions.


3.3.3. Work with us

In the event that you provide us with your curriculum vitae, either via the Web Page, e-mail or physically at home or at any GENERA GAMES location, it will be incorporated into its database. The curriculum will be stored for a period of 1 year, after which, in the event that we have not contacted you, it will be eliminated.


The legal basis for the treatment will be based on the express consent given by the interested party for the treatment of the data contained in the curriculum when sending it and checking the box enabled for this purpose.


The purpose of the treatment will be to incorporate you to present and future selection processes of GENERA GAMES.


In the event that finally, the interested party joins GENERA GAMES as an employee, his/her data will be incorporated to a database owned by the same, with the purpose of internally managing the employee-employer relationship. In this respect, we refer to the treatment related to the employees’ contracts, which is included below. 


 3.3.4. Sending of Newsletter

On the Website, the option to subscribe to the GENERA GAMES Newsletter is allowed. To do so, it is necessary to provide us with an e-mail address to which it will be sent.


Such information will be stored in a GENERA GAMES database in which it will be registered until the interested party requests the cancellation of the same or, in its case, it is stopped by GENERA GAMES from sending it.


The legal base for the treatment of these personal data is the express consent given by all those interested who subscribe to this service by marking the box destined to this effect.


The data of the e-mails will be only treated and stored with the purpose of managing 

In order to send the Newsletter, the express consent of the user will be requested at the time of registration by checking the box provided for this purpose. In this regard, the user may revoke the consent given, addressing GENERA GAMES using the means indicated above. In any case, in each communication, the user will be given the possibility to unsubscribe at the reception of the same, either by means of a link and/or e-mail address. 


3.3.5. “Cookies” 

This Website uses “cookies”. Cookies” are small data files that the Internet server sends to the browser and which are subsequently returned to it with each new request. These files are stored in the user’s computer and allow the system to remember the navigation characteristics or preferences of previous sessions. The purpose of these cookies is to improve the service we offer to Users. The cookies on this website are neither invasive nor harmful. More information at (


3.4. Social networks

When you become a fan, follower or analogous of our company in the aspect of the different social networks, in the context of this treatment you must take into account that GENERA GAMES can only consult or cancel your data in a restricted way because you have a specific profile. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself. By default you consent:


  • (b) GENERA GAMES access to the data contained in your profile or biography, depending on the configuration of your privacy in each network, these will be more or less extensive.
  • (c) That the news published about our events, or our comments can appear in your wall or biography.
  • (d) To receive communications about our products/events.


If you want to stop following us, just click on the option “Stop being a fan” or “stop following”. You can exercise your rights of access, rectification, cancellation and opposition at any time by writing to the above address or sending an e-mail to


4. Intellectual and industrial property

The intellectual property rights of this site are owned by Genera Mobile Solutions SA (hereinafter “GENERA GAMES”).


The reproduction, distribution, commercialization or transformation, total or partial, of the content of the Site, unless it is for personal and private use, constitutes an infraction of the intellectual property rights of GENERA GAMES. Likewise, all the brands or distinctive signs of any kind contained in the Site are protected by Law. The unauthorized use of the information contained in this Site, as well as the damages caused to the intellectual and industrial property rights of GENERA GAMES, may give rise to the exercise of the corresponding legal actions and, if appropriate, to the responsibilities derived from this exercise.


5. Exclusion of responsibility

The content, information and/or advice expressed on this Site should be understood as merely indicative. GENERA GAMES is not responsible in any way for the effectiveness or accuracy of the same, being exempt from any contractual or extra-contractual responsibility with the users that make use of them, since they are the ones that should decide according to their criteria the opportunity of the same.


In this Site it is possible to publish contents contributed by third persons or companies, GENERA GAMES does not respond of the veracity and accuracy of them, being exempt of any contractual or extra-contractual responsibility with the users that make use of them.


GENERA GAMES reserves the right to modify the content of the Site without previous notice and without any kind of limitation.


GENERA GAMES declines any responsibility for possible damages that may be caused by the lack of availability or continuity of this Site and of the services offered in it.


GENERA GAMES does not guarantee the absence of viruses or other elements on the Web that could produce alterations in your computer system. GENERA GAMES declines any contractual or extra-contractual responsibility with the users who make use of it and have damages of any nature caused by computer viruses or computer elements of any kind.


GENERA GAMES declines any responsibility for the services that may be provided in the Site by third parties. GENERA GAMES declines any responsibility for the services and/or information provided in other Sites linked to this one. GENERA GAMES does not control or exercise any type of supervision in Web Sites of third parties. We advise the users of the same to act with prudence and to consult the possible legal conditions that are exposed in these Webs.


The Users who send any kind of information to GENERA GAMES commit themselves to make sure that the information is true and that it does not violate any third party right or the current legislation.


6. Conditions of use of the portal for users

Access to the present Site is free except for the cost of connection through the telecommunications network provided by the access provider contracted by the users.


GENERA GAMES currently has no effective knowledge that the activity or information to which they refer or recommend is illegal or that it harms the property or rights of a third party susceptible to compensation.

If GENERA GAMES had knowledge that any of the links is illicit, it would act diligently to remove or disable the corresponding link. In this sense, no competent body has declared the data illegal, ordered its removal or prevented its access.


It is expressly forbidden to use the Site for purposes that are harmful to the goods or interests of GENERA GAMES or third parties or that in any other way overload, damage or disable the networks, servers and other computer equipment (hardware) or computer products and applications (software) of GENERA GAMES or third parties. In case the user is aware that the linked Sites refer to pages whose contents or services are illicit, harmful, denigrating, violent or against the morality, we would appreciate that he/she contacts GENERA GAMES.


7. Legislation

This Legal Notice is governed in each and every one of its aspects by Spanish legislation.


8. Contact with us

If you have any questions about the conditions reflected in this Legal Notice or if you wish to make any suggestions or recommendations, please contact us at the following e-mail address:


You can also contact DP-CONTROL (;


Write us to our email address.



Cardenal Bueno Monreal, 50

41013  Sevilla